Privacy Policy

Effective Date: May 14, 2026

DoneRight Management LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website DoneRightManagement.com, use our services, or communicate with us, including via text message (SMS/MMS).

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number (including mobile number), and mailing address.
• Business Information: Company name, property details, and service inquiries.
• Communications: Records of correspondence, including text messages (SMS/MMS), emails, and phone calls.
• Website Usage Data: IP address, browser type, pages visited, and other standard analytics data collected via cookies or similar technologies.
• Consent Records: Documentation of your opt-in consent for communications, including SMS messaging.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services related to Customer Care purposes.
• Respond to your inquiries and fulfill your requests.
• Send you service-related communications, including appointment confirmations, status updates, and other informational messages.
• Comply with legal obligations and enforce our agreements.

3. SMS/Text Messaging Terms of Service

If you consent to receive SMS or MMS messages from DoneRight Management LLC, the following terms apply:

3.1 Types of Messages

By opting in, you agree to receive text messages from DoneRight Management LLC. These messages are primarily for Customer Care and support purposes, including:

• Conversational messages: Two-way communication in response to your inquiries.
• Informational messages: Appointment reminders, service updates, scheduling confirmations, and account notifications.

3.2 Consent

By providing your mobile phone number and opting in, you expressly consent to receive the types of text messages described above from DoneRight Management LLC. Consent is not a condition of purchase or service. You may opt in through our website contact form, in person, over the phone, or via email.

3.3 Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.

3.4 Help

For support, reply HELP to any text message you receive from us, or contact us using the information in Section 8 below.

3.5 Message Frequency & Rates

Message and data rates may apply. Messaging frequency may vary depending on the nature of your inquiry and your communication preferences. DoneRight Management LLC is not responsible for charges from your wireless carrier.

3.6 Supported Carriers

Our SMS service is supported by major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted vendors who assist in operating our business (e.g., scheduling software, communication platforms), subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience and analyze site usage. You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications at any time.
• Withdraw your consent for SMS messaging by replying STOP.

To exercise any of these rights, please contact us using the information below.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

DoneRight Management LLC.
321 N. 3rd St.
McCall, Idaho 83638
Phone: (208) 634-0030
Email: reservations@donerightmanagement.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

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