Privacy Policy

Effective Date: [INSERT DATE]

DoneRight Management ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website DoneRightManagement.com, use our services, or communicate with us, including via text message (SMS/MMS).

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number (including mobile number), and mailing address.
• Business Information: Company name, property details, and service inquiries.
• Communications: Records of correspondence, including text messages (SMS/MMS), emails, and phone calls.
• Website Usage Data: IP address, browser type, pages visited, and other standard analytics data collected via cookies or similar technologies.
• Consent Records: Documentation of your opt-in consent for communications, including SMS messaging.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Respond to your inquiries and fulfill your requests.
• Send you service-related communications, including appointment confirmations, status updates, and other informational messages.
• Send promotional or marketing messages, only with your express written consent.
• Comply with legal obligations and enforce our agreements.

3. SMS/Text Messaging Terms of Service

If you consent to receive SMS or MMS messages from DoneRight Management, the following terms apply:

3.1 Types of Messages

By opting in, you agree to receive text messages from DoneRight Management. These messages may include:

• Conversational messages: Two-way communication in response to your inquiries.
• Informational messages: Appointment reminders, service updates, scheduling confirmations, and account notifications.
• Promotional messages: Special offers, seasonal promotions, or marketing content (only with your express written consent).

3.2 Consent

By providing your mobile phone number and opting in, you expressly consent to receive the types of text messages described above from DoneRight Management. Consent is not a condition of purchase or service. You may opt in through our website contact form, in person, over the phone, or via email.

3.3 Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.

3.4 Help

For support, reply HELP to any text message you receive from us, or contact us using the information in Section 8 below.

3.5 Message Frequency & Rates

Message and data rates may apply. Messaging frequency may vary depending on the nature of your inquiry and your communication preferences. DoneRight Management is not responsible for charges from your wireless carrier.

3.6 Supported Carriers

Our SMS service is supported by major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted vendors who assist in operating our business (e.g., scheduling software, communication platforms), subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience and analyze site usage. You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications at any time.
• Withdraw your consent for SMS messaging by replying STOP.

To exercise any of these rights, please contact us using the information below.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

DoneRight Management
[INSERT STREET ADDRESS]
[INSERT CITY, STATE ZIP]
Phone: [INSERT PHONE NUMBER]
Email: [INSERT EMAIL ADDRESS]

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

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Appendix: Website Contact Form – SMS Consent Checkbox Language

Your web developer should add an unchecked checkbox next to the phone number field on your contact form with the following label text:

Implementation notes for your developer:

• The checkbox must be unchecked by default — the user must actively opt in.
• The checkbox should be optional — the form must be submittable without checking it.
• Place the checkbox directly next to the phone number input field.
• Log the timestamp, IP address, and form data when consent is given.
• Link the Privacy Policy URL to the actual privacy policy page on your site.
• A link to this Privacy Policy should also appear in the footer of every page on the website.

© [YEAR] DoneRight Management. All rights reserved.