Territory Manager

If you are a results-driven individual with a passion for customer service and high level standards, we invite you to apply for this position. Join us in driving growth and success in our organization!

About Us

DoneRight Management is a leading full-service long-term and short-term rental company, proudly managing over 250 properties in the scenic areas of McCall, Donnelly, and Cascade. As part of our commitment to exceptional customer service and property maintenance, we are looking for a talented Maintenance Administrator to play a crucial role in our day-to-day operations.

Position Overview

DoneRight Management is seeking a dedicated and energetic individual to join our team as a Territory Manager for our Cascade, Donnelly, and Tamarack Resort property portfolio. We are looking for a hard-working person with excellent customer service skills and attention to detail.

Responsibilities

Maintaining the safety, character, and integrity of properties within the portfolio.
Housekeeping. This includes regular and deep cleaning, stocking amenities, and organizing.
Assist with all operations in the assigned locations.
Provide excellent customer service and support to existing homeowners and guests.
Perform light maintenance such as changing light bulbs and batteries, unclogging toilets, repairing door and cabinet hinges, etc.
Collaborate and assist the team with any escalated guest or homeowner concerns.
Manage key accounts and ensure customer satisfaction through regular communication by responding to emails, messages, and by creating work orders.
Conducting regular inspections prior to and upon departure of guest and owner arrivals.
Maintaining standard property appearance and efficiency.
Assist in onboarding of new properties to portfolio.
Maintain professional relationships with homeowners through consistent communication and being an expert on the subject matter of properties within the portfolio.
Assisting other territories when needed.

Key Skills and Qualifications

To thrive in this role, you should possess the following skills and qualifications:

Physical Demands

This position will require the ability to kneel, bend squat, push, pull, and lift.

Tech-Savvy

Proficiency with various computer software and applications is essential to excel in this position. You'll be utilizing modern tools to streamline our maintenance processes and scheduling.

Effective Communication

This is a high paced enviroment requiring excellent communication and time-management skills with ability to change activity and handle workload with interruptions.

Travel

Ability to travel within the assigned territory, to route tasks efficiently, and must have reliable transportation.

Working Hours, Compensation, & Benefits

This is a full-time 40 hour per week position, with rotating weekend shifts. We value our team members’ dedication and offer a competitive salary of $22 per hour, depending on experience. Bonus opportunities, performance bonus and profit sharing will be part of this compensation package.

Benefits include 401(k), 401(k) matching, cell phone reimbursement, paid time off, and travel reimbursement.

How to Apply:

If you are ready to take on this exciting challenge and become an integral part of our maintenance team, we encourage you to apply! Please send your application to kaycee@donerightmanagement.com or visit our office at 321 N 3rd St. in McCall. If you have a resume, kindly attach it when submitting your application.

Join us at DoneRight Management, where your organizational skills, tech-savviness, and leadership abilities will be recognized and rewarded in a vibrant work environment. Take the next step in your career and apply today!